Verona

"The address for the franchise is Verona, Virginia. I want to say that I've always had my cats cremated in the past, but never wanted their ashes back, except in this case. Penny was an only cat and she had a special place in our hearts and when we had to say, "goodbye," to her on April 24, 2020, I just felt compelled to have her ashes returned to me. I picked her up from Old Dominion Animal Hospital (ODAH), here in Charlottesville, two days ago and didn't know what to expect. I was feeling mixed about getting her back. I got a really nice, reusable black bag from the ODAH and opened it when I got home - I cried all over again when I went through the items supplied by Paws and Remember, but I'm so glad I did get her back! Paws and Remember included really meaningful tokens of Penny's life: a beautiful box inscribed with text I provided for her ashes; an imprint of her paw (this is on my bedroom dresser); a memory book with a packet of her fur (including all three colors, she was a calico); an elegant picture frame; a certificate of cremation; a letter from the staff; a message from Penny (this was so nice); a bookmark; and a heart-shaped disk which I can plant so flowers will grow in honor of Penny. I appreciate the thought the staff put into handling Penny and the items they returned to me - it really was comforting to get all of this back and I will always treasure and value these reminders of my beautiful cat. I really want to express my gratitude to Paws and Remember for their professionalism and compassion."

ESTHER ONEGA, , VA

"A little over a year ago, my husband(fiancé at the time) and I had to make the hardest decision of our lives. John was our ROCK through the entire ordeal and even counseled me when I came to pick up our baby girl in her urn and everything else. They have the hearts of gold and truly care! John we think of you frequently and your genuine heart!"

Nicole Leonard, Midlothian, VA

"I have put three dogs to sleep in the last 20 years, two in San Francisco and the last in Richmond, four months ago. I am truly amazed in how you handled Bailey's remains, from the beginning to the end. You folks are the best in the industry and we are fortunate to have your services available to us. Luman M. Bailey "

Luman Bailey, Richmond, VA

"Thank you for handling the remains of our Riley. It was comforting to know that he was cared for with dignity. The fur tuft brought tears to our eyes once again, but was such a welcome remembrance of our Riley Cat. "

Rhonda Baker, Charlottesville, VA

"We were so very grateful for having a wonderful place like this to bring our beloved cats. Unfortunately this is the third time we have had to use their services, but always very pleased with the outcome of the process. They really care and handle a sensitive situation in just that way. All of our furry sweethearts have lived well into their teens, but they will forever be missed. Because of Paws and Remember in Staunton, we will have a loving rememberance of them and know we handled their departure from this life with the love, respect, and dignity they deserved."

Sonya Hamiltn, Ruckersville, VA

"I am a veterinary assistant, and I have seen many different Cremation Services and Paws and Remember is by far the best!! I also love Randy he is the sweetest man and is always very professional. I will continue to refer Paws and Remember to everyone. "

Shannon Reed , Midlothian , VA

"I had always known that when my sweet Charlie passed away I would have him cremated. I discovered Paws & Remember on the Finch and Finch Funeral Home website as they are a local funeral home. I picked up Charlies cremains last night, I think I cried more last night than I did the morning he passed away. His urn is beautiful...and every detail is perfect. I will forever be grateful to you all for this wonderful memorial of my sweet boy ~Debbie~"

Debbie Barbour, Gretna, VA

"My vet asked us if we would like to use Paws and Remember in Stauton for our dog. I said yes. I am so happy that I did, everything that they did was respectful, kind and you can tell they really care. I would recommend them to any vet or person no matter your location. Thank you for being so kind to my baby boy."

Teena I, Waynesboro, VA

"Of our many fur baby's lost, your care and presentation of our Curlys remains Is the nicest of all...his passing was unexpected .....so hard, you all have given him dignity ,and me treasures forever."

Sheila Keith, Unionville , VA

"Thank you so much for your kindness waiving the fees for cremating Lottie's little puppies. I volunteer with City Dogs Rescue in Washington DC. We had all been so sad when we heard some of her pups didn't make it. Thank you for making the loss a little more bearable. You are all earning your wings!"

Sheila Malcolm, Bethesda, MD

"I was so impressed by the professional and compassionate presentation of our cat's remains. It is clear that the individuals who run your business do this job with love. I feel that every detail was considered to make the end of our cat and all other pets' lives meaningful. Thank you for providing a wonderful service."

Caroline Walters, Richmond, VA

"This is our 2nd time using Paws and Remember. We loved the beautiful and touching way you cared for our furry friends. In such a heartbreaking moment you make it so much easier. Thank you for the caring touches. It has meant the world to us"

Jessica Cooper, , VA

"I want to thank Kelly Dean and the entire team in Staunton for taking such good care of our 9lb toy poodle, our little guy, Indy. When I called Paws and Remember, Kelly was so sympathetic and patient with me. I was heartbroken, and her kind words and understanding did more for me and my family than I can express. We were so touched by the beautiful and dignified way Indy was returned to us. The care and attention to the smallest details showed the love and respect that was given to out little guy. We will forever be grateful for your kindness to our Indy and us as well. Our heartfelt thanks to all..."

Lynette Menchero, Charlottesville, VA

"Our beloved Roxy was rescued from a shelter at the age of two and we adopted her shortly afterward. She was the sweetest dog we have ever known. She never chewed up a toy, just transported them around the house. She slept with us in our bed every night. We will miss her greatly. Please send us an email so we can send you a picture of her. hgdavies@gmail.com"

Hugh & Patsy Davies, , VA

"Thank you so much for taking such care. I was overwhelmed at the detail that you provided which helped so much in dealing with the loss of my best friend. It made such a big difference. I recommend everyone use your service. I received your service through my wonderful Vet. Again, thank you."

Kate Barnard, Richmond, VA

"I am so very grateful and appreciative for the care and dignity shown my Wylie, a seal point Birman cat who was just 2 mos. shy of 18 yrs. The staff and especially Todd was so helpful in coordinating details and prompt return calls to me in the arrangements for cremation. A huge personal loss for me and the grief continues since his passing on 1/29/17 and the Paws staff took abit of the edge of that grief. Highly recommended- -a class organization that understands an owners grief. Thx so much. Darrell Wells"

Darrell Wells, Crozet, VA

"The staff at Paws and Remember were so nice, compassionate, and genuinely cared about me, gave me the time I needed to say my final farewells, and were so gentle with my cat. They even returned after business hours to help me. I very highly recommend them not only for their care of me and my pet, but for their professionalism and outstanding service."

Ronnie Fulton, Mount Solon, VA

"I was so grief stricken when my feline was put to sleep that when they asked if I wanted a private cremation for her, I just signed the paper with no questions. My baby came back in such a beautiful way. Thank you. "

Margo Burkhalter, , VA

"When I had to make the decision to have my ferret put to sleep, I did not know much about the cremation process. My vet arranged it, and I was shocked in a good way with what I picked up. The beautiful engraved wood urn, the small booklet with some of his fur, and the clay paw print. I never expected so much from the process, but am very happy to have a peaceful manner of remembering my lost companion. Thank you very much for providing an amazing service. "

Ryver Otter, Chester, VA